Welcome to Kaplan FAQs

Payment isn't taken until the item comes back into stock and released. The item will show on the website as a pre-order.

Please contact Student Services and we'll try to amend or cancel the order. You can find the contact details here. If the order has already been process...

No, you'll need to buy them directly from the publisher. Please note that Kaplan provide ICAEW materials as part of course orders.

No, books can only be purchased online or over the phone.

No, you'll only be able to view the book online.

Yes, if you're paying for the books with a card/debit card.