Welcome to Kaplan FAQs

What can we help you with today?

Employers

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How can I enrol apprentices with Kaplan?

It's important that the apprentice is currently in employment and in an Accounts/Finance role which enables them to meet all the requirements of the re...

Mon, 13 Jan, 2020 at 8:57 AM
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If my trainee has a degree in Accountancy – are they still eligible for an Accounting Apprenticeship?

Yes, they will be able to complete the Level 7 apprenticeship, but they may have some exemptions. Practically speaking the only situation where the apprenti...

Mon, 13 Jan, 2020 at 9:00 AM
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What counts as 20% off-the-job training?

All learning activity directly connected to the Apprenticeship - whether conducted with Kaplan or in the workplace See our blog about off-the-job training.

Thu, 20 Jun, 2019 at 8:35 AM
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Does the 20% of the off the job training have to be completed in work time?

Yes - the 20% either has to be completed during normal working hours OR you have to give the apprentice time back in lieu for any study they’ve completed ou...

Mon, 13 Jan, 2020 at 9:02 AM
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Are there any other costs for the employer?

For some Apprenticeships, there may be additional exam, resit and Professional body registration costs. This would be specified in the employer contract. An...

Mon, 13 Jan, 2020 at 9:05 AM
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Can the apprentice pay for any element of their apprenticeship? For example their exam fees?

No, the apprentice cannot pay for any element of their Apprenticeship before, during or after their apprenticeship, for example exam fees, 'clawback&#x...

Mon, 13 Jan, 2020 at 9:05 AM
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When will my apprentice start their programme?

Every apprentice must complete onboarding and have everything completed before they officially start their programme, only then are they allocated a Talent ...

Mon, 13 Jan, 2020 at 9:06 AM
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Can my apprentice enrol before my exemptions have come through?

We require exemptions to set the learner’s fee and duration of programme , therefore the exemptions are required in advance of learning commencing.

Mon, 13 Jan, 2020 at 9:06 AM
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How do I get progress updates regarding what is outstanding on the sign-up process of my apprentice?

Please contact the client services team on 0161 259 7400 for more information or our apprenticeship. Each apprentice is sent a welcome email with full guida...

Mon, 13 Jan, 2020 at 9:08 AM
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How do my students book my courses and exams?

For our Accountancy courses please contact Student Services - they will support in getting you booked (as per a normal fee payer learner). For other course ...

Mon, 13 Jan, 2020 at 9:09 AM