Welcome to Kaplan FAQs

What can we help you with today?

Employers

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How can I enrol apprentices with Kaplan?

It's important that the apprentice is currently in employment and in an Accounts/Finance role which enables them to meet all the requirements of the rel...

Mon, 13 Jan, 2020 at 8:57 AM
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If my trainee has a degree in Accountancy – are they still eligible for an Accounting Apprenticeship?

Yes, they will be able to complete the Level 7 apprenticeship, but they may have some exemptions. The apprentice is unlikely to be eligible is if they have ...

Tue, 1 Aug, 2023 at 11:29 AM
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What counts as 20%/6 hours per week off-the-job training?

All learning activity directly relevant to the Apprenticeship, that is teaching new knowledge, skills and behaviours and conducted in an apprentices normal ...

Tue, 1 Aug, 2023 at 11:30 AM
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Does the 20%/6 hours per week of the off the job training have to be completed in work time?

Yes - this has to be completed during your normal working hours. Learning activity that is directly relevant to the Apprenticeship standard, is teaching new...

Tue, 1 Aug, 2023 at 11:36 AM
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Are there any other costs for the employer?

For some Apprenticeships, there may be additional exams, resit exams and professional body registration costs. This would be specified in the employer contr...

Thu, 28 Jul, 2022 at 10:14 AM
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Can the apprentice pay for any element of their apprenticeship? For example their exam fees?

No, the apprentice cannot pay for any element of their Apprenticeship before, during or after their apprenticeship, for example exam fees, 'clawback'...

Mon, 13 Jan, 2020 at 9:05 AM
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When will my apprentice start their programme?

Every apprentice must complete onboarding and have completed initial assessment before they can start their programme, only then are they allocated a Talent...

Tue, 1 Aug, 2023 at 11:31 AM
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Can my apprentice enrol before any exemptions have come through?

We require exemptions to set the learner’s price and duration of their programme , therefore the exemptions are required in advance of learning commencing.

Tue, 1 Aug, 2023 at 11:32 AM
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How do I get progress updates regarding what is outstanding on the sign-up process of my apprentice?

Please contact the client services team on 0161 259 7400 for more information or our apprenticeship. Each apprentice is sent a welcome email with full guida...

Mon, 13 Jan, 2020 at 9:08 AM
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How do my students book my courses and exams?

For our Accountancy courses please contact Student Services - they will support in getting you booked (as per a normal fee payer learner). For other course ...

Mon, 13 Jan, 2020 at 9:09 AM