Welcome to Kaplan FAQs

What can we help you with today?

Kaplan Information

question_answer
Excel: I want to enrol but can't find the course I'm looking for online. Why?

This could be due to technical issues on the website. If this problem persists, please contact our customer services team on 0207 920 3060 or email us at cit...

Fri, 22 Mar, 2019 at 8:16 PM
question_answer
Excel: How do I contact my tutor?

Tutor contact details will be provided on the day of the class.

Fri, 22 Mar, 2019 at 8:16 PM
question_answer
Excel: I am having trouble enroling online

Sorry to hear that you're having trouble enroling. Please call our customer service team on 020 7920 3060, or email us at citybookings@kaplan.co.uk. The...

Fri, 22 Mar, 2019 at 8:16 PM
question_answer
Excel: How do I make a complaint?

If you want to make a complaint, we recommend raising the issue informally with a member of staff you feel comfortable with. They'll do everything they ...

Mon, 15 Apr, 2019 at 11:27 AM
question_answer
Excel: I haven't received my enrolment confirmation

Enrolment confirmations are issued by email. If you haven't received a confirmation email, please check your junk email folder. To request a copy of you...

Fri, 22 Mar, 2019 at 8:16 PM