Welcome to Kaplan FAQs

What can we help you with today?

Materials and Learning Resources

question_answer
FRM: Can I pick up my study materials from a Kaplan centre?

No. If your order included any Schweser material, this will be sent via courier to the address you provided. Classroom slide packs will be provided on the f...

Fri, 22 Mar, 2019 at 8:15 PM
question_answer
FRM: How much do I need to pay for shipping?

For up to date delivery costs please see our delivery information page.

Wed, 31 Mar, 2021 at 12:26 PM
question_answer
FRM: What study materials are included in the price?

Study materials vary depending on which study method you choose. Every student gets: Kaplan Schweser Study Notes™ (print and ebook), SchweserPro QBank, Pract...

Fri, 22 Mar, 2019 at 8:15 PM
question_answer
FRM: I haven't received my materials yet

Classroom course materials will be sent to the address you provided on enrolment. If you ordered a package which included Schweser material, the items will ...

Mon, 15 Mar, 2021 at 11:00 AM
question_answer
FRM: How do I contact my tutor?

If you're attending a classroom course, your tutor will supply their contact email address for any queries. If your package includes online classes, yo...

Fri, 22 Mar, 2019 at 8:15 PM
question_answer
FRM: What happens if any items I've ordered are not yet available?

Classroom materials will be provided on the first day of your course. Any Schweser material not available at time of order will be automatically shipped to ...

Fri, 22 Mar, 2019 at 8:15 PM