Welcome to Kaplan FAQs

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My Account

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How do I update my contact details?

You can update your account details by selecting 'My account' on the MyKaplan homepage.

Tue, 22 Jun, 2021 at 9:43 AM
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How do I change my password?

You can change your password by using the 'forgotten password' link on the MyKaplan login page. You can also change your password after you’re log...

Tue, 22 Jun, 2021 at 9:44 AM
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Can I use the same username to buy courses and materials?

Yes, the username and password you have is the same for MyKaplan, for buying online on the Kaplan UK and Kaplan Publishing websites, and for accessing your ...

Fri, 22 Mar, 2019 at 8:12 PM
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Why haven’t I received my enrolment confirmation?

Enrolment confirmations are issued by email. If you haven’t received a confirmation email, please check your junk email folder. You can check the email addr...

Fri, 22 Mar, 2019 at 8:12 PM