Welcome to Kaplan FAQs

Exams 10

• IMC: How do I book my exam?
• IMC: Do course fees include the exam fees?
• IMC: How many exams are in the IMC qualification?
• IMC: What resit options are available to me if I fail my exam?
• IMC: How many times can I attempt an exam?

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Product and Course Information 15

• IMC: Is there a deadline to book my course?
• IMC: Do I need to book time off work for my course?
• IMC: What Study Methods are available to me?
• IMC: What is the recommended sitting order?
• IMC: What if I can't attend some course dates? Can I mix and match?

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Materials and Learning Resources 5

• IMC: What study materials are included in the price?
• IMC: How much do I need to pay for shipping?
• IMC: I haven't received my materials yet
• IMC: How do I contact my tutor?
• IMC: Can I pick up my study materials from a Kaplan centre?

Funding and Course Fees 6

• IMC: Does my company get a discount? How much is it?
• IMC: When will my card be debited?
• IMC: Where can I find course prices?
• IMC: Can Kaplan support me as an international student?
• IMC: Is there an option for a payment plan? How does this work?

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Kaplan Information 8

• IMC: What is my Kaplan student number/contact ID?
• IMC: How do I make a complaint?
• IMC: When will my online access be granted?
• IMC: Can I defer my course?
• IMC: I want to enrol but can't find the course I'm looking for online. Why?

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