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Materials and Learning Resources

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IOC: How much do I need to pay for shipping?

UK delivery is £25, European delivery is £40. If preferred, material can be collected from our Borough High Street Centre SE1 1HR. Please call or email ...

Fri, 22 Mar, 2019 at 8:16 PM
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IOC: Can I pick up my study materials from a Kaplan centre?

Yes we do offer this option. However we would require this in writing (via email to citybookings@kaplan.co.uk) before the team can make the necessary arrange...

Fri, 22 Mar, 2019 at 8:16 PM
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IOC: What study materials are included in the price?

You will get the following: CISI workbook, MyKaplan Online Chapter Question and Mock Exam, Chapter Question and Mock Exam Book, MyKaplan Online Classroom Rec...

Fri, 22 Mar, 2019 at 8:16 PM
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IOC: I haven't received my materials yet

With a typical IOC Package, you should receive the training manual along with a question and answer book. If you have put through an order and not received a...

Fri, 22 Mar, 2019 at 8:16 PM
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IOC: How do I contact my tutor?

You can contact the tutor faculty through your MyKaplan portal.

Fri, 22 Mar, 2019 at 8:16 PM
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IOC: Is there a deadline to book my course?

There is no deadline to book the IOC since the course is distance learning - it's not time sensitive.

Fri, 22 Mar, 2019 at 8:16 PM
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IOC: Do I need to book time off work for my course?

No, since the offering is Distance Learning and any classes are recorded not live, you can study around your schedule

Fri, 22 Mar, 2019 at 8:16 PM
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IOC: What study methods are available to me?

We only offer Distance Learning for the IOC qualification.

Fri, 22 Mar, 2019 at 8:16 PM
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IOC: What if I can't attend some course dates? Can I mix and match?

This is not applicable as all of the modules are offered as Distance Learning Packages.

Fri, 22 Mar, 2019 at 8:16 PM
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IOC: When does the syllabus change?

This depends on the module. All changes can be found on the CISI website.

Fri, 22 Mar, 2019 at 8:16 PM