Welcome to Kaplan FAQs

What can we help you with today?

Logging in/Password

I've changed employer, so my work email account (which I used to use to log in) is no longer available. How can I change it so I can still access MyKaplan?

After logging into MyKaplan, you can access your account and update your details, including your email address, by clicking on the button in the My Account ...

Tue, 22 Jun, 2021 at 9:45 AM
I have more than one email address. Which one should I use to log into MyKaplan?

You should use the email address you gave us when you enroled with Kaplan. It’ll be the email address we've used to send communications to you. If you’...

Fri, 22 Mar, 2019 at 8:12 PM