Welcome to Kaplan FAQs

You can contact your tutor by signing into MyKaplan and selecting 'Contact a tutor'.

Where available, you’ll have the option to email your course tutor or a specialist support tutor using the MyKaplan email facility. We recommend that you em...

All Kaplan tutors do their best to respond to student emails within two working days. However, sometimes your tutor may need a little more time to investigat...