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Welcome to Kaplan FAQs
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IOC: How do I book my exam?
IOC: Do course fees include the exam fees?
IOC: Is there an exam entry deadline?
IOC: How many exams are in the IOC Qualification?
IOC: What resit options are available to me if I fail my exam?
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Materials and Learning Resources
IOC: How much do I need to pay for shipping?
IOC: What study materials are included in the price?
IOC: I haven't received my materials yet
IOC: How do I contact my tutor?
IOC: Is there a deadline to book my course?
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Funding and course fees
IOC: How can I pay for my course?
IOC: Am I eligible for funding?
IOC: Where can I find course prices?
IOC: Does my company get a discount? How much is it?
IOC: I haven't received my enrolment confirmation
IOC: What is my Kaplan student number/contact ID?
IOC: How do I make a complaint?
IOC: I want to enrol but can't find the course I'm looking for online. Why?
IOC: I am having trouble enroling online