Welcome to Kaplan FAQs

Exams 9

• CMP: Am I entitled to any exemptions?
• CMP: Do course fees include the exam fees?
• CMP: How do I book my exam?
• CMP: Is there an exam entry deadline?
• CMP: What is the pass mark?

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Funding and Course Fees 4

• CMP: How can I pay for my course?
• CMP: Am I eligible for funding?
• CMP: Where can I find course prices?
• CMP: Does my company get a discount? How much is it?

Kaplan Information 5

• CMP: What is my Kaplan student number/contact ID?
• CMP: How do I make a complaint?
• CMP: I want to enrol but can't find the course I'm looking for online. Why?
• CMP: I am having trouble enroling online
• CMP: I haven't received my enrolment confirmation

Materials and Learning Resources 5

• CMP: How much do I need to pay for shipping?
• CMP: Can I pick up my study materials from a Kaplan centre?
• CMP: What study materials are included in the price?
• CMP: I haven't received my materials yet
• CMP: How do I contact my tutor?

Product and Course Information 8

• CMP: Is there a deadline to book my course?
• CMP: Do I need to book time off work for my course?
• CMP: What Study Methods are available to me?
• CMP: What if I can't attend some course dates? Can I mix and match?
• CMP: What is CPM?

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