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Welcome to Kaplan FAQs
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CFA: How do I book my exam?
CFA: Do course fees include exam fees?
CFA: How many times can I attempt an exam?
CFA: Am I entitled to any exemptions?
CFA: Is there an exam entry deadline?
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Product and course information
CFA: How many levels are in the CFA Program?
CFA: Is there a deadline to book my course?
CFA: Do I need to book time off work for my course?
CFA: What Study Methods are available to me?
CFA: What is the recommended sitting order?
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Materials and Learning Resources
CFA: What study materials are included in the price?
CFA: How much do I need to pay for shipping?
CFA: I haven't received my materials yet?
CFA: Can I pick up my study materials from a Kaplan centre?
CFA: What happens if any items I've ordered are not yet available?
Funding and Course Fees
CFA: Does my company get a discount? And how much is it?
CFA: When will my card be debited?
CFA: Where can I find course prices?
CFA: Can Kaplan support me as an international student?
CFA: Is there an option for a payment plan? How does this work?
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CFA: What is my Kaplan student number/contact ID?
CFA: How do I make a complaint?
CFA: I am having trouble enrolling online
CFA: I haven't received my enrolment confirmation
CFA: I want to enrol but can't find the course I'm looking for online. Why?
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