Welcome to Kaplan FAQs

Exams 21

• AAT: Can I enrol on an AAT course?
• AAT: What’s the difference between a CBT and a CBP?
• AAT: What type of questions appear on a CBP/CBT?
• AAT: How do I reschedule an exam?
• AAT: When will my results be published on MyAAT account?

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Funding and course fees 7

• AAT: How can I pay for my course?
• AAT: Are there any discounts available?
• AAT: Does my company get a discount? (and how much is it?)
• AAT: When will my card be debited?
• AAT: Where can I find course prices?

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Kaplan information 4

• AAT: What is my Kaplan student number/contact ID?
• AAT: How do I make a complaint?
• AAT: How do I unsubscribe from marketing emails?
• AAT: I am having trouble enroling online

Materials and Learning Resources 5

• AAT: How much do I need to pay for shipping?
• AAT: I haven't received my materials yet
• AAT: Can I pick up my study materials up from a Kaplan centre?
• AAT: How do I clear my browser history (cache files)?
• AAT: What happens if any items I've ordered are out of stock?

Product and course information 12

• AAT: What is my AAT institute Registration Number?
• AAT: How long will it take to become fully qualified?
• AAT: Is there a deadline to book my course?
• AAT: Do I need to book time off work for my course?
• AAT: What study options are available to me?

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