to submit a new ticket
Check ticket status
Welcome to Kaplan FAQs
What can we help you with today?
Enter your search term here...
AAT: Can I enrol on an AAT course?
AAT: What is a CBE?
AAT: What types of questions could I expect to see in my assessment?
AAT: How do I reschedule an exam?
AAT: When will my results be published on MyAAT account?
See all 21 articles
Funding and course fees
AAT: How can I pay for my course?
AAT: Are there any discounts available?
AAT: Does my company get a discount? (and how much is it?)
AAT: When will my card be debited?
AAT: Where can I find course prices?
See all 6 articles
AAT: What is my Kaplan student number/contact ID?
AAT: How do I make a complaint?
AAT: How do I unsubscribe from marketing emails?
AAT: I am having trouble enroling online
Materials and Learning Resources
AAT: How much do I need to pay for shipping?
AAT: I haven't received my materials yet
AAT: Can I pick up my study materials up from a Kaplan centre?
AAT: How do I clear my browser history (cache files)?
AAT: What happens if any items I've ordered are out of stock?
Product and course information
AAT: What is my AAT institute Registration Number?
AAT: How long will it take to become fully qualified?
AAT: Is there a deadline to book my course?
AAT: Do I need to book time off work for my course?
AAT: What study options are available to me?
See all 12 articles