Welcome to Kaplan FAQs

2019 CIMA syllabus update 9

• CIMA: What's changing in November 2019?
• CIMA: Why are CIMA updating their syllabus?
• CIMA: Will I have to study for longer under the 2019 syllabus?
• CIMA: Will I have to redo any subjects under the 2019 syllabus?
• CIMA: If I fail my Case Study on the 2015 syllabus, can I resit it on the 2015 syllabus or will it be the 2019 syllabus?

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Exams 13

• CIMA: What should I do if I have a problem booking my exam?
• CIMA: What types of questions appear on Objective Tests?
• CIMA: How should I prepare for an Objective Test?
• CIMA: What happens during an Objective Test?
• CIMA: How do I book my exam? (incl. computer based)

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Funding and course fees 8

• CIMA: How can I pay for my course?
• CIMA: Am I eligible for funding?
• CIMA: Are the CIMA Fees included in the course price?
• CIMA: Does my company get a discount? (and how much is it?)
• CIMA: When will my card be debited?

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Kaplan information 3

• CIMA: How do I make a complaint?
• CIMA: How do I unsubscribe from marketing emails?
• CIMA: I am having trouble enroling online

Product and course information 12

• CIMA: How long will it take to become fully qualified?
• CIMA: How many modules are in CIMA Certificate/Professional?
• CIMA: What is the Pass Guarantee?
• CIMA: Do I need to book time off work for my course?
• CIMA: When do I have to register with the governing bodies?

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Materials and learning resources 6

• CIMA: What study materials are included in the price?
• CIMA: How much do I need to pay for shipping?
• CIMA: I haven't received my materials yet?
• CIMA: Can I pick up my study materials up from a Kaplan centre?
• CIMA: How do I clear my browser history (cache files)?

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