to submit a new ticket
Check ticket status
Welcome to Kaplan FAQs
What can we help you with today?
Enter your search term here...
2019 CIMA syllabus update
CIMA: What's changing in November 2019?
CIMA: Why are CIMA updating their syllabus?
CIMA: Will I have to study for longer under the 2019 syllabus?
CIMA: Will I have to redo any subjects under the 2019 syllabus?
CIMA: If I fail my Case Study on the 2015 syllabus, can I resit it on the 2015 syllabus or will it be the 2019 syllabus?
See all 9 articles
CIMA: What should I do if I have a problem booking my exam?
CIMA: What types of questions appear on Objective Tests?
CIMA: How should I prepare for an Objective Test?
CIMA: What happens during an Objective Test?
CIMA: How do I book my exam? (incl. computer based)
See all 13 articles
Funding and course fees
CIMA: How can I pay for my course?
CIMA: Am I eligible for funding?
CIMA: Are the CIMA Fees included in the course price?
CIMA: Does my company get a discount? (and how much is it?)
CIMA: When will my card be debited?
See all 8 articles
CIMA: How do I make a complaint?
CIMA: How do I unsubscribe from marketing emails?
CIMA: I am having trouble enroling online
Product and course information
CIMA: How long will it take to become fully qualified?
CIMA: How many modules are in CIMA Certificate/Professional?
CIMA: What is the Pass Guarantee?
CIMA: Do I need to book time off work for my course?
CIMA: When do I have to register with the governing bodies?
See all 12 articles
Materials and learning resources
CIMA: What study materials are included in the price?
CIMA: How much do I need to pay for shipping?
CIMA: I haven't received my materials yet?
CIMA: Can I pick up my study materials up from a Kaplan centre?
CIMA: How do I clear my browser history (cache files)?
See all 6 articles